# PixelUnion Help — full English corpus > Concatenated English help articles for agent ingest. Prefer /llms.txt and /help/llms.txt for navigation. -------------------------------------------------------------------------------- # Support > Get help from the PixelUnion support team using the contact form Source: https://pixelunion.eu/help/contact/
If you ever need assistance, our support team is here to help! Simply fill out the form on the right, and one of our team members will get back to you via email shortly. We are committed to providing you with the best support experience possible.
Please note: The details you provide in the form will be securely shared with our servicedesk software, Zoho Desk, to ensure a smooth and efficient support process.
Known bug in immich-go: broken filenames
There is a known bug in immich-go that affects the archive from-immich command. Exported files may receive incorrect numeric filenames (such as -1, -2) without file extensions, and album metadata may be missing from the export. A fix is currently in progress. You can follow the status on GitHub (PR #1272). We recommend using immich-archiver above, or waiting for an updated version of immich-go before using this command.